Transforming Your Stay
The definition of hospitality puts the guest experience first. Add in the rapid evolution of virtual communities and the rise of the sharing economy, and now the hospitality industry must concentrate on full transparency to succeed. Connect with your consumers, digitize guest experiences, promote consumer safety, and provide easier access to amenities with these solutions.
Digitize Connected Rooms
Travelers can utilize their smart phones to check-in, use as a room key, control the TV, adjust the room temperature, and use as a payment device.
Customize Loyalty Programs
Utilize customer’s personal profiles and GPS locations to offer real-time discounted offers to events, restaurants, and experiences that cater specifically to each guest.
AI-ENABLED CONCIERGE SERVICE
Architecture and Artifical Intelligence design evolves to be responsive, predictive and flexible while communicating with guests to provide ideal customer experiences.
Use RFID and sensor technology to monitor and allocate resources, digital check-out censors, and real-time communication with guests to coordinate arrival and departure times.
Connect through VR
Virtual reality technology allows customers to make virtual “visits” to a hotel and explore digitally before booking through 360, 3D views of rooms.
As Vice President, Dustin is responsible for the oversight and saturation of key accounts within retail, hotel, hospitality, eCommerce, and technology industries. He works with our clients to develop delivery strategies that ensure both revenue and client satisfaction goals.