Hospitality

Transforming Your Stay

The definition of hospitality puts the guest experience first.  Add in the rapid evolution of virtual communities and the rise of the sharing economy, and now the hospitality industry must concentrate on full transparency to succeed.  Connect with your consumers, digitize guest experiences, promote consumer safety, and provide easier access to amenities with these solutions.  

Transforming Your Stay
Through our Digital roadmap we will help you achieve your business objectives.

Digitize Connected Rooms

Travelers can utilize their smart phones to check-in, use as a room key, control the TV, adjust the room temperature, and use as a payment device.

Customize Loyalty Programs

Utilize customer’s personal profiles and GPS locations to offer real-time discounted offers to events, restaurants, and experiences that cater specifically to each guest.

AI-ENABLED CONCIERGE SERVICE

Architecture and Artifical Intelligence design evolves to be responsive, predictive and flexible while communicating with guests to provide ideal customer experiences.

Improved Efficiencies

Use RFID and sensor technology to monitor and allocate resources, digital check-out censors, and real-time communication with guests to coordinate arrival and departure times.

Connect through VR

Virtual reality technology allows customers to make virtual “visits” to a hotel and explore digitally before booking through 360, 3D views of rooms.

View Our Work
Explore how we deliver digital transformation for our clients.
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Financial Services Customer Enhancement
AI Customer Experience Enhancement
A Fortune 50 financial company enhances their customer experience capabilities with artificial intelligence.
Case StudyFinancial Services
/insights/importance-creating-digital-roadmap
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window will digital elements
The Importance of Creating a Digital Roadmap
Achieving success through building a plan of action and the application of agility.
ArticleDigital Services
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service desk
IT Service Desk
Entertainment company replaces offshore helpdesk to onshore headquarters to improve customer service.
Case StudyHospitality
What our Clients Say
"Experience of staff, ease of engagement, efficient back office processes, always flexible to our needs."
Major American Airline 

Leadership

Dustin Sandoval
Vice President, Retail & Digital Commerce and Hospitality Industry

As Vice President, Dustin is responsible for the oversight and saturation of key accounts within retail, hotel, hospitality, eCommerce, and technology industries. He works with our clients to develop delivery strategies that ensure both revenue and client satisfaction goals.