IT Specialist Senior - Dahlgren

Job#: 2026818

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. 
 
Please email an updated copy of your resume and your CompTIA Security+ certification to Jordan at [email protected] if interested and qualified.  Please note that only qualified candidates will be contacted.  
 
Position:  IT Specialist, Sr.
 
Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense Secret security clearance as a condition and continuation of employment
 
Location: Dahlgren, VA
 
Estimated Duration: The client approximates that this project may last up to 12+ months. However, there is no guarantee of employment for any length of time.
 
Pay Rate Range:  $30.00 + $4.57 SCA Fringe Benefit Rate
 
Project Description: Works with government personnel and others, leads other contractors to complete IT tasks and projects as necessary. Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switchboxes, business application software, and various operating systems.
 
Day to Day Responsibilities/typical day look like:  

• Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments
• Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures
• Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software
• Analyze and assess customer service requests and provide prompt technical solutions
• Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products
• Prepare progress/status reports and submit to team leads as required
• Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner
• Identify and document areas for process improvements
• Contact and effectively communicate with users by telephone, electronic communications, or in person
• Prepare equipment for reuse or surplus of property actions
• Provide technical support for customers assigned to remote locations as required
• Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals
• Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations
• Performs IT support duties and related problem solving using desktop IT skills, demonstrating IT desktop experience, good judgement, and initiative

• Weekly pay and benefits
• Sick Leave Accrual
• 10 Federal Holidays Paid Off

• 5+ years of relevant experience (Tier 2 Desktop Support, Helpdesk, Break fix Support, etc.)
• Active DOD Issued Secret Security Clearance
• CompTIA Security + Certification
• Ability to come on site 5 days a week

• Health  
• Dental 
• Vision  
• Life Insurance; Short Term Disability 
• Hospitalization Coverage 
• Direct Deposit 
• Weekly Pay Periods 
• Training and Development Programs 
• 401k 
• Referral Program 

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.