Support Center Tech

Job#: 2041512

Job Description:

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions.
Apex has an opportunity for a Support Center Technician. For applicants who are interested in this opportunity, send your updated resume to Liz Papell, Professional recruiter at [email protected].
Here are the details:                        
Position: Support Center Technician
Location: On-site in Southington, CT
Rate: $24-29/hr W2
Duration: 18+ month contract-to-hire starting 9/20
Support Center Technician
Position Description:
Provides technical support and assistance to end-users regarding software, hardware, and network-related issues. The role typically involves maintaining a high level of customer service and ensuring that all incidents and requests are logged, tracked, and resolved in a timely manner.
Responsibilities:

• Handling first-level support of service requests in a professional and timely manner.
• Troubleshooting computer and printer issues related to hardware, software, and connectivity.
• Performing Active Directory actions, such as password resets and data entry.
• Providing technical assistance for IT products and services for incoming queries related to computer systems.
• Recommending and setting up office equipment like desks, tables, printers, and TV monitors.

Required Skills::

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Experience with a ticketing system. ServiceNow is a plus. 
• Technical troubleshooting skills and familiarity with IT support best practices.

Additional Benefits:
For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.