Technical Support Specialist

Job#: 2043376

Job Description:

Our great client in Irvine, CA has an immediate opening for a Technical Support Specialist. This is a 6 month contract to hire opportunity.
To be a strong fit for the Technology Support Specialist opportunity, you will have:

• An associate’s (two-year) degree in Computer Science or a related field, or an equivalent combination of education and experience
• 2+ years of Level 1 and 2 Help Desk experience preferred
• Demonstrated success troubleshooting PC related problems in a Windows environment
• Strong technical knowledge of computers, networks, systems & the Internet including the ability to:
  • Answer basic troubleshooting questions for desktop computers / laptops
  • Support and maintain a LAN/Server
  • Install system changes
  • Provide sign-on maintenance/assistance
  • Set-up and maintain networked computers
  • Order network office computers and track maintenance agreements
  • Basic understanding of printers, telecommunications/phone systems, video conferencing and office equipment
  • Experience working with vendors preferred
  • Ability to travel locally to the corporate and district offices

• Self-starter able to work independently, be resourceful and problem solve without direct day-to-day supervision
• Excellent interpersonal skills to work with users and vendors and leverage diplomacy in obtaining information and cooperation to solve technical problems/issues
• Strong written and verbal communication skills
• The ability to balance multiple priorities; strong demand management skills

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.