Desktop Support Technician
Job#: 2046474
Job Description:
IT Operations Specialist
Email- [email protected] to apply
Location: 100% onsite - Bozeman, MT
Duration: 6 month contract with possible extensions/perm potential
Schedule: Mon-Fri 8AM-5PM, plus occasional on-call work
Day to Day Responsibilities
- Assist with IT infrastructure improvements
- Interact as needed with the IT service provider and stakeholders.
- Provides timely technical assistance to staff concerning the use of computer hardware and software, including office applications, operating systems, printing and hardware installation.
- Configure workstations and user accounts, including phone, Ethernet, computer, docking station.
- Provide equipment and services orientation to new employees.
- Facilitate help desk ticket resolution between employees and IT service provider and serve as escalation point to employees with unresolved open tickets
- Maintain equipment and software inventory.
- Coordinate the purchase of new workstation, software and license renewals.
- Perform other tasks and duties as required.
Qualifications:
- 5+ years IT Support Experience
- Strong Analytical and problem solving across multiple disciplines (HW/OS/Network)
- Occasional travel to other offices could be required - Dallas and/or Boston area, must be flexible to travel as needed
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.