Secure Access Support - St. Louis

Job#: 2037473

Job Description:

Secure Access Support

Apex Systems is looking to hire a Secure Access Support Specialist for one of our top clients, if you are interested in applying please send your resume to Kristin Catterton at [email protected] 

Location: 100% on-site in Huntsville, AL

Duration: Starting ASAP - anticipated yearlong contract with possible extensions/permanent potential based upon performance/attendance

Pay: $16/hr. paid weekly on a W2

Schedule: 40 hours/week - multiple shifts available 

• 4x10 - Friday to Monday; 6AM-5PM (1 hour lunch)
• 8x5  - Friday to Tuesday; 6AM-3PM (1 hour lunch) 

Position Summary: Secure Access provides a necessary layer of security in supporting Secure Badges, Secure Access Cards, and Secure Tokens.

• Secure Access provides support to TBC 24x7 365 days a year.
• Offers global support ensuring the work force at any location has working Secure Badges and Secure Token to be able to log into computers and programs that require Secure badge or Secure Token.
• Providing emergency access codes to the VPN for users who are remote but are having badge or badge reader issues, not limited to broken badges, broken badge readers, or lost and forgotten badges.
• Supports and helps ensure safe and secure access to the Boeing VPN (virtual Private Network).
• Our agents work under a high level of security and visibility to help ensure VPN and other points of access are safe and secure.
• Main line of communication for users to activate or unblock their Secure Badges, and to troubleshoot their Secure Tokens and makes sure they are working properly for the user.
• By providing support for Secure Badges and Secure Token, our Agents ensure Employees and all Authorized users are able to work virtually as needed.

You will SECURELY:

• Activating and Unblocking Secure Badges and Secure Access Cards.
• Activating, Enabling, Unlocking and Resynchronizing Secure Tokens.
• Resetting Secure Token PINs
• Providing Workarounds for missing or non-working Secure Badges and badge readers
• Providing instructions on the use of Secure Tokens
• Other miscellaneous support for Secure Badges, Secure Access Cards, and Secure Tokens

Requirements:

• USC or GC holder - per Security reasons
• Must be comfortable completing credit check to obtain clearance
• Strong customer service skills - ideal candidate is entry level with a desire to join the IT field
• HSD
• Will be sitting onsite

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.